Smart Technologies for Smart Library Services Delivery in Academic Libraries in Developing Countries: Challenges and Prospects

Authors

  • Chika Phoebe Madumere Nnamdi Azikiwe Library, University of Nigeria, Nsukka
  • MaryJane Amarachi Agbakwa Maduka University Ekwegbe, Nsukka, Enugu state, Nigeria.
  • Victor Ifeanyi Madumere Centre for Distance Learning (CDeL), University of Nigeria.

Keywords:

Smart Library Services, Smart Technologies, Academic Libraries, Mobile Apps, Drones, Big Data, Block Chain Technology and Robots

Abstract

Smart technologies form the foundation of smart library services in advanced countries and are gradually being adopted in academic libraries of developing nations. This paper, based on a systematic literature review, identifies and recommends
suitable smart technologies such as robots, drones, big data, mobile apps, and blockchain for enhancing library operations and improving user services. Despite their potential, challenges such as power outages, poor funding, and weak internet
penetration hinder effective implementation, particularly in Africa. Addressing these barriers through adequate funding and efficient management will enable academic libraries to integrate smart technologies and deliver demand-driven, techno-centric services to better meet users’ information needs.

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Published

2025-07-25