Smart Technologies for Smart Library Services Delivery in Academic Libraries in Developing Countries: Challenges and Prospects
Keywords:
Smart Library Services, Smart Technologies, Academic Libraries, Mobile Apps, Drones, Big Data, Block Chain Technology and RobotsAbstract
Smart technologies form the foundation of smart library services in advanced countries and are gradually being adopted in academic libraries of developing nations. This paper, based on a systematic literature review, identifies and recommends
suitable smart technologies such as robots, drones, big data, mobile apps, and blockchain for enhancing library operations and improving user services. Despite their potential, challenges such as power outages, poor funding, and weak internet
penetration hinder effective implementation, particularly in Africa. Addressing these barriers through adequate funding and efficient management will enable academic libraries to integrate smart technologies and deliver demand-driven, techno-centric services to better meet users’ information needs.